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Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Be in complete control of your finances without any geographical limitations with Metra Trust
Seafarer Account
Convenient access to your account from anywhere in the world!
Be in complete control of your finances without any geographical limitations with Metra Trust Seafarer Account
Instant account opening facility available
Instant account opening facility available
Our specially curated rupee denominated Metra Trust Seafarer savings account for seafarers with a choice to opt for either an NRE or an NRO account or both, to cater to all your banking needs remotely with our revolutionary banking app that facilitates ease of access and smooth management of your finances.
In order to apply for Metra Trust NRI Seafarers account, you will need the following documents:
You can access your NRI marine account through internet banking or on the mobile app.
The 1st thing you need to do is create your own User ID & Password. We don’t send you hard to remember user ID & PINs. All you need is your Customer ID (this was sent you on e-mail after your account was opened) and mobile number, follow the steps on https://my.idfcbank.com/start and you will be done in no time. You can also create your user ID & PIN on our mobile app. The mobile APP is also M-PIN/ Biometric auth-enabled to allow simple & secure log-in.
Please note that your Internet Password should be:
It is critical that you keep your contact information with the bank updated at all times. You can change e-mail address on internet banking. To update your mobile number, please send an e-mail from your registered e-mail ID to nriservice@metratrust.com. We will call you back on your existing registered mobile number to verify your request and identity for your protection, before updating your mobile number.
We need documents to establish your identity, non-residential status & your overseas address.
Indian Nationals: Copy of Indian Passport + Proof of residence of the overseas country (for e.g. Permanent Resident Card, National ID Car, Work Permit Etc.). We also need a proof of address in your country of residence. If your Passport or Proof of residence mentions your overseas address, we will not need a separate address proof. If not, a separate proof of address (for e.g. Driving License, resident permit will be required.)
Foreign Nationals: Copy of Foreign Passport + Proof of India Origin (Normally a Person of Indian Origin (PIO) Card of Overseas Citizen of India Card). We also need a proof of address in your country of residence. If your Passport or PIO/OCI mentions your overseas address, we will not need a separate address proof. If not, a separate proof of address (for e.g. Driving License, resident permit) will be required.
The easiest & quickest way to do this is online–on our website or mobile app.
You need to know the name of the beneficiary, Bank Name (we have a drop down of all banks in India where you can send money), IFSC Code (if you don’t know the code, we will help you find it as long as you know the branch of the bank), and Beneficiary Account number.
With this information, you can set-up a beneficiary under the transfer funds option on internet banking. Your beneficiary will get activated within 30 minutes. Go ahead and transfer funds any time after that. Metra Trust will choose the best method of transfer–IMPS immediate/available 24/7), NEFT (National Electronic Fund Transfer) or RTGS (Real Time Gross Settlement). NEFT & RTGS are available during banking hours – if you log-in after banking hours, we will initiate the transfer whenever banking hours open next.
In most cases IMPS will work, though there are a few banks that are not enabled on IMPS. Do check with your beneficiary. IMPS transfers are currently not enabled for NRE accounts.
The table below will give you an overview of the options:
Method |
IMPS |
NEFT |
RTGS |
Availability |
24/7, 7 days a week. There are 2-3 days in the year when IMPS may not be available |
Available during banking hours India time |
Available during banking hours India time |
Turn Around Time |
Immediate debit & credit to beneficiary |
Immediate debit during banking hours. Credit to beneficiary normally within 1-2 hours |
Immediate debit during banking hours. Credit to beneficiary normally within 1-2 hours |
Minimum Amount |
Re. 1 |
Re. 1 |
Rs. 200,000 |
Maximum Amount |
Rs. 200,000 per transaction |
Rs. 20,00,000 per day |
Rs. 20,00,000 per day |
Two key criteria determine whether you are eligible to open an NRI Seafarer Account with a bank in India
International Wire Transfer: You can wire funds from your overseas bank account to your Metra Trust mariners account. It normally takes 2-3 business days for the funds to reflect in your account after your overseas bank has initiated this international wire transfer. Funds transferred to your NRI Seafarer Account are available for use as soon as they are credited. The exchange rate applied for your transfer will be the exchange rate on the date on which we receive funds in your account.
Our NRE account for seafarersseafa does not charge a fee for incoming wire transfers, however your local bank overseas may charge a fee for sending international wires. Your bank will require information such as your NRO account details, beneficiary details and routing number. For your convenience, you can complete the details below, print the form and provide to your bank to initiate the wire transfer from your account.
Online Remittance through third party portals: Your Metra Trust accounts are enabled to receive credit from Online/Third Party remittance providers. All you need to do is add your Metra Trust Account as a beneficiary; most remittance providers will be able to directly credit your Metra Trust Account. Exchange rates and time taken are determined by the remittance provider and not by Metra Trust.
We recommend you apply for an Overseas Citizen of India(OCI) card as soon as possible. Details are available at http://boi.gov.in/content/overseas-citizen-india-oci-cardholder or http://www.mea.gov.in/oci-related-matters.htm. If you do not have a PIO/OCI card, you would qualify to open an NRO account subject to fulfilling any of the following conditions –
§ You previously held an Indian passport
§ You were eligible to become a citizen of India on 26th January or any date after that
Besides, spouse of foreign origin of a citizen of India or spouse of foreign origin of an Overseas Citizen of India Cardholder and whose marriage has been registered and subsisted for a continuous period of not less than two years immediately preceding the presentation of the application is also eligible for registration as OCI cardholder.
However, no person, who or either of whose parents or grandparents or great grandparents is or had been a citizen of Pakistan, Bangladesh or such other country as the Central Government may, by notification in the Official Gazette, specify, shall be eligible for registration as an Overseas Citizen of India Cardholder.
In most cases a copy of current/expired/surrendered Indian passport would need to be provided to satisfy any of the points above.
Withdrawal of any Term Deposit prior to the original maturity date is called pre-termination. You can pre-terminate a deposit at any time. However, if you pre-terminate a deposit before the minimum tenure of the deposit, then no interest will be paid.
The minimum tenure for Non-Resident External Deposits and Foreign Currency Non-Resident Deposits is 1 year and the minimum tenure for Non-Resident Ordinary Deposits is 7 days.
If you pre-terminate a Term Deposit, after you complete the minimum tenure of the deposit, you will earn interest proportionate to period the deposit has been held with the bank less the applicable penalty. The current penal interest is 1%. There no premature penal charges for FCNR deposits being closed after the minimum tenure. This premature penalty would be applicable only for deposits booked or renewed after May 1, 2019.
Please see illustration below for the interest rate applicable on pre-mature withdrawals.
On 31st December 2023- You decide to break the FD
Revised Tenure of Deposit-5 years
Premature Withdrawal Penalty=1%*
Interest rate applicable on the Fixed Deposit would be: Interest Rate Applicable for 5 years (6%)–Premature Withdrawal Penalty (1%)=5%
Thus, instead of 8.25% you will earn 5% for a period of five years.
Following types of bank accounts can be opened: