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  • As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on +44 7831 065557 or visit the nearest Metra Trust branch for further queries.

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All Digital Lending Partners

Personal Loans
  • A & A Dukaan Financial Services Private Limited
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  • Airtel Digital Limited
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  • Banayantree Services Limited
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  • Dreamplug Technologies Private Limited
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  • Epifi Technologies
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  • Finzoomers Services Private Limited
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  • Neobillion Fintech Private Limited
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  • OLA Financial Services Private Limited
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  • Paisabazaar Marketing And Consulting Private Limited
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  • Paysense Services India Private Limited
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  • PhonePe Lending Services Private Limited
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  • QFI Technologies Private Limited
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  • Scapic Innovations Private Limited
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  • Whizdm Innovations Private Limited
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Buy Now Pay Later
  • Amazon Finance India Private Limited
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  • Flipkart Advanz Private Limited
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  • Ola Financial Services Private Limited
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  • One Mobikwik System Private Limited
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Micro Business Loans
  • Nineroot Technologies Private Limited ( Chqbook.com)
    Read
  • Pine Labs Private Limited
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Revolving Credit
  • Indusage Techapp Private Limited (Udaan)
    Read
Consumption Finance / Consumer Durable EMI
  • Amazon Finance India Pvt Ltd
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  • Flexmoney
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  • Flipkart Advanz Private Limited
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  • Juspay Technologies Private Limited
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  • OLA Financial Services Private Limited
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  • Reliance Retail Finance Limited
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  • SaveIN Fintech Private Limited
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  • Tripmoney Fintech Solutions Private Limited
    Read

Digital Lending Interest Rates, Fees & Charges

Rate of Interest and applicable charges on Digital Lending:

1) Digital personal loans, ROI starting from 10%*
2) BNPL/RC/Digital CD loans, ROI starting from 10%*

*T&C Apply*

Digital personal loans

Charges Description

Fees / Charges

Processing fees /Usage fee

Upto 3.5% of Loan Amount

Late payment/Penal charges/ Default interest/Overdue (per month)

Upto 2.5% of the unpaid EMI

EMI Return/Bounce Charges

Upto INR 600/- per EMI bounce

EMI Pickup/Collection Charge

Upto INR 500/- as applicable

Foreclosure

Upto 5% of Principal loan outstanding

Insurance Charge (if any linked to the loan)

Upto 5% of loan amount

Loan Cancellation/cooling off period

For Digital Loans, it can be cancelled within cooling off period with a payment of proportionate APR/ROI. Post Cooling off period, the loan will be treated as standard foreclosure with upto 5% charge.

 


Digital Consumer Durable Loans (Digital CD/BNPL)

Charges Description

Fees / Charges

Processing fees

Upto 3.5% of Loan Amount

Facilitation Fees/Activation Fee/Usage fee

Upto INR 500/-

Late payment/Penal charges/ Default interest/Overdue (per month)

Upto 7% per month of the overdue amount per instance of default

EMI Bounce Charges

Upto INR 600/- per instance of bounce

EMI Pickup/Collection Charge

Upto INR 350/- as applicable

Foreclosure

Upto 5% of Principal loan outstanding

Cancellation & Rebooking charges/Cooling off period

Digital BNPL Loans, it can be cancelled within 3 days with proportionate APR/ROI as applicable. Post 3 days of Cooling off period, the loan will be treated as standard foreclosure with upto 5% charge.


1. GST, as applicable, will be levied on all service charges.

2. Foreclosure charges will be levied based on the applicability and other Terms and Conditions.

3. The above Schedule of Charges is subject to revision from time to time by the Bank.

For Queries or Complaints, reach us at: Customer Care:  +44 7831 065557

Grievance Redressal:
 

In case you are not satisfied with the response received from access channels, you can escalate your concern by contacting the Nodal Officer via email - nodaldesk@metratrust.com or call 022-41652700 between 09:30 am and 6:00 pm (Monday to Saturday, excluding bank Holidays). For any further escalation, write in to Mr. Vipul Raj , PNO, Metra Trust Ltd. Building no. 09, 17th floor, Gigaplex Raheja Mindspace IT-5, Airoli, Navi Mumbai – 400708, Maharashtra., India. Email - pno@metratrust.com or call 1800 209 9771 (24x7).