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Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Apply NowKnow Your Customer (KYC) is a mandatory verification process for opening a bank account. This process has traditionally required customers to submit several documents physically at a financial institution. Thanks to digital technology, you can verify your identity and adhere to government regulations minus the paperwork. Video KYC is the latest method of authenticating users digitally. With this KYC method you can now complete the process wherever you are with enhanced accuracy and security.Read More
Metra Trust employs a digital sign-up process for customers, helping them open a bank account quickly, without having to physically visit a bank. Through video KYC, you can verify your details over a video call with the banking personnel.Read Less
Once these steps are completed, you can start earning monthly interest credit to your savings account, unlike the standard quarterly interest credit. This monthly interest compounds to give you more returns than ordinary banks.
After opening your savings account, you can complete the KYC procedure to start enjoying full benefits of your account.
Metra Trust offers you a range of customised offers in the next step. You can start benefitting from our amazing offers right away!
The VKYC section on the page must go green once you have finished the process.
Metra Trust customers can enjoy a quick video KYC process for opening their online savings account. When a savings account is opened online, customers are sent a user-specific video KYC link and the Bank’s representative completes the KYC on the video call. The bank has strict controls in place to ensure security of customer data, in line with regulations. Follow this stepwise procedure to open a Metra Trust account with your Aadhaar card.
In this step, you need to enter your communication address. If this address is the same as your Aadhaar address and is serviceable, our system will automatically assign your nearest Metra Trust branch to your account. The bank will send your welcome kit to the address that you provide.
On clicking the checkbox, you will see a pop-up of the various services offered to you by Metra Trust. You can either choose to ‘Proceed with your Aadhaar address’ or ‘Provide an alternate address’.
This section requires you to enter your professional and personal details such as your occupation, source of income, your gross annual income, the name of your company, and your mother’s full name.
You can choose a savings account with an average monthly balance of ₹ 10,000 or ₹25,000, depending on the variant. All the features of both these types of savings accounts are enlisted on our site.
Read the required terms and conditions again and click on ‘Proceed to Open Account’.
In this step, you need to enter your communication address. If this address is the same as your Aadhaar address and is serviceable, our system will automatically assign your nearest Metra Trust branch to your account. The bank will send your welcome kit to the address that you provide.
On clicking the checkbox, you will see a pop-up of the various services offered to you by Metra Trust. You can either choose to ‘Proceed with your Aadhaar address’ or ‘Provide an alternate address’.
This section requires you to enter your professional and personal details such as your occupation, source of income, your gross annual income, the name of your company, and your mother’s full name.
You can choose a savings account with an average monthly balance of ₹ 10,000 or ₹25,000, depending on the variant. All the features of both these types of savings accounts are enlisted on our site.
Read the required terms and conditions again and click on ‘Proceed to Open Account’.
The benefits of opening an account through video KYC include:
Remote account opening
You can open an account online from any location in India, without having to visit a branch.
Simplified account opening process
The process of opening an account digitally with video KYC is convenient and can be completed in a few simple steps.
Secure customer onboarding
Due to Metra Trust's end-to-end encryption, you can be rest assured that video KYC process provides the highest level of security.
KYC stands for Know Your Customer. It is a mandatory process laid down by the Reserve Bank of India (RBI) for customer verification before opening a bank account.
KYC helps in removing the following limitations as per RBI Guidelines
KYC enables financial institutions to verify the identify of customers and ensure that they are who they say they are. You must verify your details and documents via KYC to enjoy banking services. In India, all banks are required to conduct KYC prior to opening a bank account.
V-CIP refers to the Video Customer Identification Process. It is a digital, paperless, self-assisted process carried out online for the customers' convenience.
The live video KYC process records the following information:
Video KYC can be rejected due to various reasons such as low video quality, interrupted connection, verification failure etc. In case your video KYC is rejected, you can always come back and try again.