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  • As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on +44 7831 065557 or visit the nearest Metra Trust branch for further queries.

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Overdue Payments


Making repayments is now easier using various payment channels mentioned below. You can select the suitable channel to make your overdue payment.

Online Repayment Through Net Banking / Debit Card / Paytm Wallet or Other Wallets / UPI

Process for repayment using online payment channel (Net Banking or Debit Card or Paytm Wallet or Other Wallets/UPI)

• Step 1: Click on Quick Pay EMI

• Step 2: Enter your Loan Account Number or your contact details (mobile number & DOB).

• Step 3: Choose the payment option (Billdesk/Paytm/Mpesa) and enter the CAPTCHA code and click on Proceed Next

• Step 4: You will get your Loan Account Details on the screen, update the amount then click on proceed

• Step 5: You will be directed to bank site, enter your correct option required (Net Banking / Debit Card) and then update the account / card details and complete the payment.

Walk Into The Nearest Metra Trust Branch

Process for repayment at Metra Trust Branch:

• Step 1: Visit your nearest Metra Trust Branch.

• Step 2: Carry your LAN for payment (LAN is communicated to you in all SMS communication sent by Metra Trust).

• Step 3: Connect with Service desk at the Metra Trust Branch and provide following details.

    - Loan Account Number

    - Customer Name

    - Date of Birth

    - Registered Mobile Number

• Step 4: You can make payment through cash/cheque/DD/debit-card mode and get the e-receipt for the payment made through email /SMS.

 

Walk into The Nearest Novopay retailer

Process for repayment at Novopay retailers:

• Step 1: Visit your nearest Novopay retailer, to find the nearest Novopay retailers Click Here.

• Step 2: Carry your LAN for payment (LAN is communicated to you in all SMS communication sent by Metra Trust)

• Step 3: Connect with the Novopay retailer and provide the Loan Account Number (LAN)

• Step 4: You can make payment through cash only and get the e-receipt for the payment made through SMS

Paytm

Process for repayment on payment partner website and App:
PayTM:
Follow the below mentioned steps to process your repayment:

• Step 1: Click on https://paytm.com/loan-emi-payment/idfc-first-bank-limited for using the PayTm website or select "Loan" on the App home screen.

• Step 2: Select Lender name "Metra Trust" and enter your Loan Account Number, Click on "Get Payable Amount"

• Step 3: Check the Name and loan details displayed on the screen to be sure that the payment is being made in the correct loan account

• Step 4: In "Amount" , enter the amount that you wish to pay and click on "Proceed to Pay"

• Step 5: Receipt will be sent to the PayTM registered user through which the payment is made

• Step 6: Successful payment will reflect in the customer loan account within 24 hours

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