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Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
Enjoy Zero Charges on All Commonly Used Savings Account Services
Open Account NowEnjoy Zero Mark-up on Forex Transactions on your FIRST WOW! Credit Card
Apply NowGet the assured, FD-backed FIRST Ea₹n Credit Card
Apply NowDiscover a world of luxury travel & experiences with Club Vistara Metra Trust Credit Card
Experience smooth Lounge access
Explore exclusive Golf Courses
Joining Benefits:
• Get 1 complimentary Premium Economy Ticket Voucher*
• Get 1 One Class Upgrade Voucher*
• Enjoy 3 months complimentary EazyDiner Prime membership
Complimentary Club Vistara Silver Membership:
• Priority airport check in
• Increased Check-In Baggage allowance within and outside India
• Priority Waitlist Clearance & Complimentary In flight Wi-fi
Power Up Your Spends:
• Earn up to 6 CV Points* on all spends including Utility bill payments, Insurance, Fuel, Rent & Wallet Load
Bonus CV Points:
• Get up to 6000 bonus CV Points on crossing monthly spend milestones in the first 3 months*
Spend Milestone Benefits:
• Unlock up to 5 Premium Economy Ticket Vouchers every anniversary year
Airport Lounge Access:
• Enjoy 8 complimentary visits to domestic airport lounges and spas along with 4 complimentary visits to international airport lounges yearly*
Golf Benefits:
• Enjoy 12 complimentary golf lessons and 4 complimentary rounds of golf every year
Trip Cancellation Cover:
• Get trip cancellation cover up to ₹ 10,000 on flight and hotel booking (2 claims annually)
Savings On International Spends:
• Take advantage of competitive forex mark-up of just 2.99% on international transactions
Fees:
• Joining Fee (1st Year) - ₹ 4,999 + GST
• Annual Fee (2nd Year onwards) - ₹ 4,999 + GST
*Terms & Conditions Applicable
Terms & Conditions on Club Vistara Benefits
Any taxes and surcharge appearing separately on a statement shall be excluded from CV point calculation.
Monthly payments over ₹20,000 towards utilities (Electricity, Gas, Telecom, etc.) will attract 1% surcharge on all spends on utilities.
*Applicable Billing Cycles: Billing statement for month 2, 3 and 4 from date of joining
CV points shall be credited in your Club Vistara account within 5 working days after statement generation.
Below is an illustrative example, considering the billing cycle starts from 17th of the month to 18th of the next month
|
Statement 1 |
Statement 2 |
Statement 3 |
Statement 4 |
Card generated |
11 July |
|
|
|
Statement date |
17 July |
17 Aug |
17 Sep |
17 Oct |
No. of days |
|
30 days |
30 days |
30 days |
Spend threshold |
Spends will NOT to be considered for activation CV points |
30 K |
30 K |
30 K |
Bonus reward |
|
2000 CV Points |
2000 CV Points |
2000 CV Points |
Each anniversary year, unlock up to 5 complimentary Premium Economy Ticket Vouchers, and travel more!
Spend in a year |
Unlock |
₹ 1,50,000 |
1st Ticket Voucher |
₹ 3,00,000 |
2nd Ticket Voucher |
₹ 4,50,000 |
3rd Ticket Voucher |
₹ 9,00,000 |
4th Ticket Voucher |
₹ 12,00,000 |
5th Ticket Voucher |
Anniversary year is calculated as the 12-month period from the card generation date
Vouchers shall be credited in your Club Vistara account within 5 working days after statement generation.
Any Taxes & Surcharges will have to be borne by the card member. For more details on your Club Vistara vouchers, please click here
Golf Benefits on Vistara Credit Card
India Golf Program Know More
• 4 complimentary rounds of green fees per calendar year (1 round in a 1 calendar month)
• 12 complimentary golf lessons per calendar year (1 lesson per calendar month)
• 50% Off on the green fee beyond complimentary sessions
APAC Golf Program Know More
• 50% Off on Golf rounds or lessons across Australia, Bangladesh, China, Hong Kong, Japan, Macao, New Zealand, South Korea, Sri Lanka and Taiwan.
Get Airport Lounge Access with Vistara Credit Card
• 2 complimentary visits to domestic airport lounges and spas per quarter on monthly spends of Rs.20,000 w.e.f 1st May 2024 (Check the list here)
• 1 complimentary visit to international airport lounge per quarter on monthly spends of Rs.20,000 w.e.f 1st May 2024 (Check the list here)
Click here to Know More.
• Lounge pre-booking process: For Lounges which require a Pre-book, please call on 1800-1234-109 or you can send an email to helpdesk@dreamfolks.in
Trip Cancellation Reimbursement:
• Cancellation For Any Reason (CFAR) Insurance: Get reimbursement up to Rs. 10,000 on 2 claims, available for hotel and flight booking cancellations.
For Terms & conditions: Click here
Other Travel Insurance Reimbursement:
• Get Air Accident Cover of ₹1 crore*.
• Secure your trip with Personal Accident Cover of ₹10,00,000* and Lost Card Liability Cover of ₹50,000.
• Additional Coverage for loss of checked-in baggage, delay of checked-in baggage, loss of passport & other documents, and flight delay of USD 1200#.
*valid on doing atleast one transaction on FIRST Wealth Credit Card in last 30 days
#Loss of Checked-in Baggage- USD 500; Delay of Checked-In Baggage USD 100;
Loss of Passport and other documents – USD 300; Delay in Flight – USD 300
For Terms & conditions: Click here
• Joining Fees (on 1st year) ₹4,999 + GST
• Annual Fees (from 2nd year onwards) ₹4,999 + GST
• Low Interest Rates: From 0.75% - 3.5% per month
• Forex Mark-up: 2.99%
• Interest-Free ATM Cash Withdrawal: On Domestic and International ATMs for up to 45 days
Yes, there is a Joining fee on the Club Vistara Metra Trust Credit Card. The card comes with a joining fee (1st year) of Rs. 4,999 + GST and an annual fee (2nd year onwards) of Rs. 4,999 + GST.
Paying the Joining Fee or Annual fee for the Club Vistara Metra Trust Credit Card comes with several benefits. These include:
Joining fee payment benefits:
· 1 complimentary premium economy ticket voucher
· 1 one-class Upgrade voucher
· Club Vistara Silver Membership
· 3 months complimentary EazyDiner Prime membership
Annually recurring fee payment benefits:
· 1 complimentary premium economy ticket voucher
· 1 one-class upgrade voucher
· Club Vistara Silver Membership will be renewed
You will receive the joining benefits within 5 working days after paying the joining fee.
If you have an existing Metra Trust Credit Card you will be able to apply for Club Vistara Metra Trust Credit Card. In this case, the credit limit from your existing card will be the overall credit limit across your multiple Metra Trust Credit Cards.
No, the complimentary Premium economy ticket voucher and one-class upgrade voucher cannot be combined. But you can use the one-class upgrade voucher on another independent Club Vistara flight ticket. For more details on your Club Vistara vouchers Please click here
Annual Fee of Rs. 4,999 + GST will be levied exactly after 12 months (365 days) from the day of card issuance, but customer will be expected to pay the same within the 12th statements due date to avoid any late payment or interest charges.
For example, if the card is issued on 5th July 2023. Annual fee of Rs. 4999 + GST will be charged on 5th July 2024. This fee will reflect in the 12th month statement which will be generated on 17th July 2024 (statement date for Club Vistara Metra Trust Credit Card) having a due date after 18 days which will be 4th August 2024. Customer can pay the annual fee anytime between 5th July to 4th August 2024.
You can receive up to 6 premium economy class ticket vouchers in a year. This includes 1 complimentary ticket as a joining benefit and 5 additional tickets as an annual spend milestone benefit.
Yes, you will earn CV Points on every transaction using the Club Vistara Metra Trust Credit Card. Here's how the points are calculated:
- 6 CV points on spends up to Rs. 1,00,000 in a billing cycle and 4 CV points for all spends above Rs. 1,00,000.
- 1 CV point on every transaction done on Fuel, Utility, Insurance, Wallet Load and Rent.
- CV points will not be given on transactions converted to EMI, Balance Transfer and on Cash Withdrawals.
- Earn of CV point will be calculated per Rs. 200.
- CV points will be calculated every billing cycle.
Yes, you can add up to 8 nominees to your Club Vistara account, and the premium economy ticket vouchers can be redeemed for those nominees, including family members.
Yes, every anniversary year, you can unlock up to 5 complimentary Premium Economy Ticket Vouchers on crossing specific spend milestones. The spend milestones and the corresponding number of ticket vouchers are as follows:
₹ 1,50,000 -> 1st Ticket Voucher
₹ 3,00,000 -> 2nd Ticket Voucher
₹ 4,50,000 -> 3rd Ticket Voucher
₹ 9,00,000 -> 4th Ticket Voucher
₹ 12,00,000 -> 5th Ticket Voucher
Continue spending on your Club Vistara Metra Trust Credit Card and enjoy the benefits of more complimentary tickets.
You will get 1 premium economy ticket voucher post 5 working days after joining fee payment. The other complimentary premium economy ticket vouchers on crossing milestones will be given per statement cycle. Notification for the same is sent via email on your registered email ID by Club Vistara Team and the voucher details are added in your Club Vistara account. You can view the same details after logging on the Club Vistara website. Path: My Account Page> Vouchers.
Validity is usually 6 months before the voucher is redeemed from your end. Once you redeem the voucher, the validity is 3 months. Make sure to redeem the voucher before it expires to enjoy the benefits of a complimentary ticket.
The complimentary premium economy ticket vouchers received on the Club Vistara Metra Trust Credit Card can only be redeemed for booking domestic flights within India.
The CV points earned on the Club Vistara Metra Trust Credit Card have a validity of 36 months. For more details on the exact validity period, please log in to your Club Vistara account.
Yes, the accumulated CV Points can be used for booking both domestic and international flights on Club Vistara. You can refer to the award chart provided on link below for more information on redemption options.
Yes, in addition to the Bonus 2000 CV points received for qualifying monthly spend milestones in the 2nd, 3rd, and 4th billing cycles, you will also earn regular CV points on every transaction made using the credit card.
The Bonus 2000 CV points for qualifying monthly spend milestones in the 2nd, 3rd, and 4th billing cycles are only applicable for the first year of card membership. Subsequent years will not have this specific bonus point offer.
The forex mark-up fee on the Club Vistara Metra Trust Credit Card is competitively set at 2.99%.
Yes. You are entitled to 2 complimentary domestic airport lounge & spa visits and 1 complimentary international airport lounge visit per quarter on monthly spends of Rs.20,000. This will become applicable w.e.f 1st May 2024. Please spend min Rs. 20,000 in April 2024 to get access in May 2024.
You can avail the complimentary lounge/spa benefit by using your credit card at domestic airport lounges and your Dreamfolks card at international airport lounges.
Yes, as part of the Mastercard Network benefits, you can avail golf offers with your Club Vistara Metra Trust Credit Card. This includes:
· 4 complimentary rounds of green fees per calendar year (only 1 round in a calendar month)
· 12 complimentary golf lessons per calendar year (1 lesson per calendar month)
· Discounted golf services at 50% of the green fee beyond complimentary sessions
For bookings, queries, or complaints, please call Mastercard toll free helpline no. 1800-102-6263
You can gift an Add -on Club Vistara Metra Trust Credit card to a loved one.
· The add-on card comes without any joining or annual fees.
· While the add-on member does not receive a separate Club Vistara ID, Club Vistara Membership, CV points, or complimentary flight tickets, all spends made by the add-on customer contribute towards helping the primary cardholder reach their milestones faster to unlock free tickets and earn more CV points.
· The add-on customer can also enjoy airport lounge access, as it is fungible between both the primary and add-on cardholders.
Club Vistara is a value-based frequent flyer program of Vistara wherein your points are calculated on the value of your base fare. With fluctuating ticket prices, being part of a value-based loyalty program ensures you earn more points when you spend more.
CV Points are accumulated by members in their Club Vistara account for flying on any Vistara flight and/or with its partners for use of their services. These CV Points are valid for 36 months from the date of flight and can be redeemed for free flights and upgrades.
The joining fee of Rs. 4,999 + GST will be charged on the day the card is issued. However, you are expected to make the payment within the 1st statement’s due date to avoid any late payment or interest charges.
For example, if the card is issued on 5th July 2023, the joining fee will be reflected in the first statement generated on 17th July 2023. The due date for payment will be 4th August 2023. You can pay the joining fee anytime between 5th July to 4th August 2023.
You can activate your complimentary lounge visits in the next month by spending a minimum of ₹20,000 in the current calendar month.
For e.g., Meet spend criteria between 1st to 31st Jan 2024. Benefit activated for Feb-2024.
The spends condition stands revised from 1st May 2024. ₹5,000 spends in March 2024 will unlock access in April 2024. ₹20,000 must be spent in April 2024 to get complimentary access in May 2024.
CV points can be used to book flights subject to terms and conditions of Club Vistara. To know the number of CV points required for flight bookings for your preferred destination, please visit: https://www.airvistara.com/in/en/club-vistara/redeem/award-calculator