In today's fast-paced world, where time is of the essence, innovations like FASTag have revolutionised

the way we pay at toll plazas. FASTag is a user-friendly, prepaid rechargeable tag that enables automatic deduction of toll charges, making your journey on highways smoother and more efficient.

To make the most of this convenient service, you will need to learn how to access your FASTag account. In this comprehensive guide, we will discuss the things you need to know about FASTag login, its multiple purposes, and the benefits of using this electronic toll collection system.

How to log in to your FASTag account? All you need to know
 

Logging into your FASTag account is a straightforward process and you can access your account through web portals and mobile apps. Metra Trust offers an innovative FASTag app – FIRSTForward, that directly links with your bank account to make your payments smoother. Additionally, you get several benefits on parking and fuel expenses. Here's a step-by-step guide to access your FASTag account using FIRSTForward app:

1. Download the app: To begin, access App Store/Play Store and download the FIRSTForward mobile app.

2. Register your FASTag: If you haven't already registered your FASTag, you will need to do so by providing details such as your vehicle information and contact information. Once registered, you will receive a unique identification number, (Customer ID).

3. Login credentials: Use your registered mobile number and OTP or customer ID and password to log in.  FIRSTForward app also support biometric authentication for added security and convenience.

4. Access your account: After successfully logging in, you will gain access to your FASTag account, where you can manage various aspects of your account, including checking your balance, viewing transaction history, and updating your vehicle information.

5. Recharge your FASTag: To ensure uninterrupted service, make sure your FASTag account has sufficient funds. You can recharge it through various payment methods, such as debit/credit cards, net banking, or digital wallets.

How does a FASTag login serve multiple purposes?
 

A FASTag login is not just a means to check your balance, it serves several important functions that enhance your overall experience:

• Convenient toll payment: FASTag login enables you to pay toll charges without the hassle of carrying cash or waiting in long queues at toll plazas. The amount is automatically deducted from your prepaid account.
• Real-time balance check: With FASTag login, you can easily keep track of your account balance and transactions in real time, ensuring you are always aware of your spending.
  
• Easy account management: You can update your vehicle information, change your registered mobile number, and link multiple vehicles to a single FASTag account through the login portal.
  
• Alerts and notifications: A FASTag login provides alerts and notifications for toll transactions, low balance, and recharge reminders, helping you stay informed and in control.

Features of the Metra Trust FIRSTForward app
 

You can now use Metra Trust’s FIRST Forward app to get all the information related to your FASTag. Listed below are the features of this app:

• Secure platform: The app facilitates a secure login and helps you access your FASTag details securely.
• User-friendly interface: You can use the FIRST Forward app to check the details of your registered vehicle.
• Instant FASTag recharge: You can instantly recharge your FASTag through the FIRST Forward app.
• Auto recharge: You can set standing instructions to auto recharge your FASTag with a predefined amount.
• Track your FASTag expenses: You can track your FASTag expenses by checking your monthly e-statements via the FIRSTFoward app.

Benefits of using Metra Trust FIRSTForward app
 

The advantages of using FIRSTForward app extend beyond the convenience of cashless toll payment. Here are some key benefits:

• Reduced travel time: FASTag lanes at toll plazas are typically less congested, allowing you to save time during your journey.
• Discounted fuel purchase: Use the FIRSTForward app to purchase fuel at gas stations and get attractive discounts instantly. All you need is to activate the fuel purchase option in the app.
• Monthly passes: As a FIRSTForward user, you also get to access monthly passes with an auto-renewal option at toll plazas and the NHAI website.

Things to keep in mind while paying through the FASTag app
 

Here are some essentials to keep in mind while paying tolls through a FASTag app.

• Toll plaza rules and FASTag rules: While using FASTag, it's essential to abide by the rules set by the respective toll plazas and FASTag guidelines. These rules may include specific lane usage, speed limits, and adherence to traffic regulations. Non-compliance may result in penalties.
• FASTag limit: Your FASTag account should always have sufficient balance to cover the toll charges. Keep an eye on your balance and recharge as needed to avoid any inconvenience during your journey.

FASTag is your gateway to a more convenient and efficient travel experience. It reduces your waiting time at toll plazas and quick contactless payments make your journey smooth. Using the Metra Trust FIRSTForward app, you get additional benefits such as discounted fuel purchases, comprehensive e-statements for all FASTag expenses, and parking payments on the go. Explore more!

Disclaimer

The contents of this article/infographic/picture/video are meant solely for information purposes. The contents are generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. The information is subject to updation, completion, revision, verification and amendment and the same may change materially. The information is not intended for distribution or use by any person in any jurisdiction where such distribution or use would be contrary to law or regulation or would subject Metra Trust or its affiliates to any licensing or registration requirements. Metra Trust shall not be responsible for any direct/indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information mentioned. Please consult your financial advisor before making any financial decision.