-
Customer care hotline Call +44 7831 065557
Are you ready for an upgrade?
Login to the new experience with best features and services
Notifications
-
As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on +44 7831 065557 or visit the nearest Metra Trust branch for further queries.
-
Activate your Credit Card within minutes and enjoy unlimited benefits
Accounts
Deposits
Loans
- Metra Trust Loans
-
Personal Loan
-
Consumer Durable
Loan -
Home Loan
-
Education Loan
-
New Car Loan
-
Pre-owned Car Loan
-
Two Wheeler Loan
-
Pre-owned Two
Wheeler Loan -
Commercial Vehicle
Loan -
Gold Loan
-
Loan Against Property
-
Loan Against Securities
-
Personal Loan
EMI Calculator -
Education Loan
EMI Calculator -
Home Loan
EMI Calculator
Wealth & Insure
Payments
Cards
- Metra Trust Cards
-
Ashva :
Metal Credit Card -
Mayura :
Metal Credit Card -
FIRST Millennia
Credit Card -
FIRST Classic
Credit Card -
FIRST Select
Credit Card -
FIRST Wealth
Credit Card -
FIRST WOW!
Credit Card -
Forex Card
-
Deals
-
Debit Cards
-
Co-branded Cards
-
Credit Card
EMI Calculator -
FIRST Corporate
Credit Card -
FIRST Purchase
Credit Card -
FIRST Business
Credit Card
Premium Metal
0% Forex & Travel
Lifetime Free
- Max benefits, Free for life
-
FIRST Classic10X RewardsShoppingNever Expiring Rewards
-
FIRST Millennia10X RewardsShoppingNever Expiring Rewards
-
FIRST Select10X RewardsLifestyle1.99% Forex
-
FIRST Wealth10X RewardsLifestyle1.5% Forex
-
FIRST WOW!RewardsTravelZero Forex
-
LIC ClassicRewardsInsuranceShopping
-
LIC SelectRewardsInsuranceShopping
10X Rewards
- Reward Multipliers
-
AshvaLifestyleMetal₹2,999
-
MayuraLifestyleZero Forex₹5,999
-
FIRST ClassicNever Expiring RewardsShoppingLifetime Free
-
FIRST MillenniaNever Expiring RewardsShoppingLifetime Free
-
FIRST SelectNever Expiring RewardsLifestyleLifetime Free
-
FIRST WealthNever Expiring RewardsLifestyleLifetime Free
UPI Cards
Fuel & Utility
Showstopper
Credit Builder
More
NRI Savings Account
NRI Fixed Deposit
FOREX Solutions
Transfer to NRE
Corporate Account
Cash Management Services
Corporate Lending
Treasury
MSME Accounts
Trade Services
MSME Loan
MSME Solutions
Offers
About Us
Investors
Careers
ESG
Realising a bank account has become inactive or dormant is common. This usually happens to old accounts that people have not accessed in quite a while.
Here’s more clarity on why this happens and how to reactivate such accounts.
Understanding an Inactive or Dormant Account
When you make no transaction in your bank account for 12 months, the account gets classified as inactive.
When you make no transaction in your bank account for 24 months, the account gets classified as inoperative or dormant by the bank.
Accounts are classified as active, inactive, and dormant to reduce the risk of frauds, and any kind of misuse with your account. With such a segregation, banks get to know about the risks involved in these accounts and can call for thorough checks to confirm the same.
Understanding the classification of a dormant account
You will be informed at least three months in advance before your account is considered as dormant. You may also be informed about the procedure to re-activate your account. If the bank still sees no subsequent transactions, your account could be classified as a dormant bank account.
If you provide the reasons for not operating the account, your bank may consider your account as an operative account for one more year. If you fail to operate the account during the extended period, it will be classified as a dormant account when the period ends.
You would continue to receive interest on your savings account even after the reclassification as a dormant or inactive account.
Note: Bank-initiated transactions, such as service charges, interest credited, or the penalties levied by the bank, will not be considered for re-classification.
Restrictions on a dormant account
When an account is flagged as “Dormant”, all customer induced debit and credit transactions will be blocked. Transactions included will be both financial (cash deposit/withdrawal, Fund transfer, IMPS, RTGS, NEFT, or any transactional mode such as UPI) as well as non-financial (cheque book requests, debit card request).
Reactivating your bank account
The process of reactivating your bank account is a hassle-free one:
- You must submit a written application to the bank. For joint accounts, signatures of all accountholders will be needed, irrespective of a single or joint operating mode.
- You will have to submit your KYC (Know Your Customer) documents. These will include address proof, PAN Card, and identity documents.
- You have to do at least one financial transaction
No fees or penalties will be charged to reactivate a dormant account.
The information provided above will help you reactivate your dormant savings account.
To avoid keeping your account dormant, just ensure that you use your account regularly. Conduct one transaction, online or offline, every year, to prevent it from turning inactive.
Disclaimer
The contents of this article/infographic/picture/video are meant solely for information purposes. The contents are generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. The information is subject to updation, completion, revision, verification and amendment and the same may change materially. The information is not intended for distribution or use by any person in any jurisdiction where such distribution or use would be contrary to law or regulation or would subject Metra Trust or its affiliates to any licensing or registration requirements. Metra Trust shall not be responsible for any direct/indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information mentioned. Please consult your financial advisor before making any financial decision.