Future Motor Secure

The main exclusion does not cover any loss / damage to the vehicle and / or its accessories if caused by the following:

• Normal wear, tear and general ageing of the vehicle
• Any depreciation or any consequential loss and mechanical / electrical breakdown
• Vehicle being used in ways or for purposes other than those in accordance with limitations as to use
• Any damage to / by a person driving the vehicle without a valid license
• Any damage to / by a person driving the vehicle under the influence of drugs or liquor
• Loss or damage due to war, mutiny or nuclear risk
• Any accident outside the geographical area

We aim at providing assistance to you at times of distress for timely settlement of claims. It is our endeavor to provide a smooth and hassle-free claims service experience to all our customers.

• In the unfortunate event of your vehicle meeting with an accident and resulting in the injury of a person, firstly give him the necessary first aid. Arrange to shift the injured to the hospital and inform the police about the accident.
• For registration of your Motor Claim call us at 1860 500 3333, 1800 220 233 (toll-free) or SMS MOTORCLAIM to 92222 11100 (Standard SMS charges applicable).
• You need to move the vehicle to a garage and we will depute the surveyor to assess the loss. The surveyor will get in touch with you.
• To avail of the Direct Settlement facility, all you need to do is take the vehicle to the most convenient Future Generali approved workshop. Here the payment will be made directly to the workshop and the insured has to bear the difference in amount as per policy conditions.
• Information about the approved claim amount and deductions on account of depreciation / excess, if any, will be made available to the garage before delivery of the vehicle. The Insured may ask for the same from the repairer.
• In case you don’t opt for the Direct Settlement facility at a convenient Future Generali approved workshop, you are required to settle the bill with the workshop and then submit the bills along with receipts at Future Generali’s office for claims settlement as per the surveyor’s report.