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Notifications

  • As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on +44 7831 065557 or visit the nearest Metra Trust branch for further queries.

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eCommerce Purchase Protection – Offer Details

Description

eCommerce Purchase Protection is a new benefit now available to you as a Metra Trust Relationship Cardholder and the same is facilitated by VISA as part of VISA Infinite card proposition. This would give you added protection and peace of mind when shopping online. As long as you make your online purchases using your Metra Trust VISA Infinite card, you are now covered for possible losses up to USD $200 or USD $1,000 per claim per annum respectively for any of the following instances:

1. Non-delivery of purchased item after 30 days of scheduled delivery

2. Wrong or incomplete delivery of purchased item

3. Physical damage to the delivered item

How to Redeem

This new benefit provided by AIG and sponsored by Visa requires no pre-registration of your card or purchases. Simply remember to visit the Cardholder Insurance Portal when you need to make a claim, and use your Visa card for every purchase. For more details, please visit https://www-280.aig.com/visa/portal/il-apac/apac/en

Contact Details

In case of any issues, please contact below
Email ID: visaclaims@tataaig.com
Contact: 1800 209 1123

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