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  • As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on +44 7831 065557 or visit the nearest Metra Trust branch for further queries.

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Personal Accidental Insurance Coverage FAQs

What are the Insurance coverage offered?

Personal Accident Insurance Lost Card Liability
Rs 2,00,000 Rs 2,00,000

What does Lost Card Liability offer?

When you have no liability for unauthorized transactions on Debit Cards on receipt of notification from the card holder.

What is the eligibility criteria & insurer details?

Card Type Sum assured Eligible customers Age Criteria
RuPay Platinum Rs 2,00,000 One successful Card induced financial transaction at any POS/E-Com of same Bank or any other Bank Cardholder to perform one successful transaction 45 days prior to date of accident Open to all cardholder and subject to fulfillment of T&C

Where can I get the claim form to avail the insurance cover?

You can download the claim from here.

Where can I download Bank declaration form for my insurance?

The bank declaration can be found here.

What are the terms and conditions for card insurance scheme?

Refer to the terms and conditions here.