Insurance On Debit Card

Every Metra Trust Visa Platinum Debit Card holder gets –

• Lost Card Liability

• Personal Accident Insurance

• Air Accident Insurance

• Purchase Protection

Here are the limits applicable:

With Metra Trust Platinum Debit Card you have no liability for unauthorized transactions on Debit Cards on receipt of notification from the card holder. 

At Metra Trust we offer free insurance cover on debit card (death or permanent disability). To claim your insurance cover on debit card, customers need to meet the below eligibility criteria, effective since 1st May’19.

*POS includes retail point of sale transaction and online transactions done on or after 1^st of April 2022 using Metra Trust Debit card.

Insurer details are given below:

Get free Air Accident Insurance cover with the Metra Trust Visa Platinum Debit Card. To redeem the Air Accident Insurance cover on debit card, customers need to meet the above mentioned eligibility, effective 1st May'19. Following terms & conditions will be applicable:

•  In case customer holds multiple debit cards, claim will be extended on the highest eligible debit card (claim on any one debit card held by customer, subject to criteria being met)

•  In case customer has multiple accounts with the bank linked to single debit card, the eligibility criteria need to be met on any 1 of the accounts held by the customer and not for a group/set of accounts

In case of fire/theft/burglary, the Metra Trust Visa Platinum Debit Card offers purchase protection for up to 90 days from the date of purchase for transactions carried out at merchant outlets/online using the card.

•  Gross negligence is not covered

•  Breach of law is not covered

•  Claim should be reported by cardholder / Bank to IL within 30 days from the date of receipt of statement where in the disputed transaction is reflected

•  Claim documents to be sent within 30 days from the date of blocking

•  Reporting Period - 7 days pre-reporting to the Bank and 7 days post-reporting Cover

•  Metra Trust only handholds the customer through the insurance claim process. The decision to approve/reject a claim lies completely with the insurer. The terms and conditions of insurance policies attached to your Metra Trust debit card are subject to change without prior notice.

Do go through Terms, Conditions & Exclusions mentioned here

For insurance features, please click here. For Terms & Conditions, please refer to the following link. For Claim intimation and submission process, refer to the following link. The aforementioned links are exclusive to Debit Cards for Honour FIRST Defence Accounts.