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Notifications

  • As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on +44 7831 065557 or visit the nearest Metra Trust branch for further queries.

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Limits on RuPay Classic Debit card

What are the different limit options I can set for my RuPay Classic Debit Card?

With the IDFC RuPay Classic Debit Card, you get to set limits for cash withdrawal as well as purchase. Depending on your Classic debit card variant, you have maximum limit set.

Refer to the below table for more details.

 

Daily ATM Withdrawals

Daily Purchases

RuPay Classic

Rs. 40,000

Rs. 1,00,000

RuPay PMJDY

Rs. 25,000

Rs. 1,00,000


You can set limit for your Metra Trust Debit Card by logging in to your net banking or through Mobile application.

What are the steps to set up the limit for my Metra TrustRuPay Classic Debit Card?

We have made a quick guide for your reference. You can download the guide from here

What is the per transaction limit on my ATM withdrawal?

An amount up to INR 10,000/transaction can be withdrawn using your Debit Card on non Metra Trust ATMs. On Metra Trust ATMs, you can withdraw up to 40 notes/transaction (final amount may depend upon the available denomination and your daily withdrawal limit)

Insurance Cover on RuPay Classic Debit Card

Avail valuable RuPay debit card benefits today!  Get PMJDY insurance coverage with your Metra Trust RuPay Classic Debit Card. The claim is applicable only on one RuPay debit card per customer.

Rupay Debit Card Benefit On Insurance

What is the sum assured offered by PMJDY Insurance Cover for rupay debit cards?

For your better understanding, we have broken down the sum assured and the eligibility criteria needed to claim the insurance benefits for rupay cards.

Card Type

Sum Insured

Eligible Customers

Age Eligibility Criteria
Metra Trust Classic RuPay Debit Card
(Old PMJDY Cards issued before 28th August 2018)
 

Rs 1,00,000

If card holder has performed one successful transaction in 90 days prior to date of accident

Transactions includes Financial or non-financial transaction carried on ATM/Micro ATM/POS/e-Com/BC of same Bank or any other Bank are eligible

5 years & above of age subject to T&C

Metra Trust Classic RuPay Debit Card (PMJDY Cards issued after 28th August 2018)

Rs 2,00,000

If card holder has performed one successful transaction in 90 days prior to date of accident

Transactions includes Financial or non-financial transaction carried on ATM/Micro ATM/POS/e-Com/BC of same Bank or any other Bank are eligible

5 years & above of age subject to T&C


Claim form to be submitted to Metra Trust with required documents and following terms & conditions.

 

Insurer details are given below:

 

Insurance Company details

C/o Name: The New India Assurance Co. Ltd.

Address: Mr. Satish Palav
The New India Assurance Co.Ltd.,
A-102, Bhattad Towers,
Opp.Kora Kendra ground,
Off S.V.Road,
Borivali (W), Mumbai-400 092
Claims to be sent on Email: rupay@newindia.co.in & rupayinsurance@npci.org.in

 

SPOC from insurer end is given below:

 

Sr. No.

Escalation Level

Name

Designation

E-Mail

Contact No

1

First

Mr.Satish Palav/ Mrs. Sangeeta Kamble/ Ms Deepa Bavdankar

Asst. Manager/ Admin. Officer/ Sr.Divisional Manager

satish.palav@newindia.co.in/ Sangita.kamble@newindia.co.in/ Deepa.b@newind.co.in

022-26590156/ 022-26590156/ 022-26591702

2

Second

Mr Sanjay Paigankar

Regional Manager

sanjay.paigankar@newindia.co.in

022-26633237

3

Final

Ms. Uma Iyer

Chief Regional Manager

uma.iyer@newindia.co.in

022-26633231

 

What is the procedure to claim the benefits rupay debit card insurance?

You will need to fill up and submit the Claim Form with the necessary documents. Click here to download the form.

Where can I get the RuPay Insurance Bank Declaration Form?

You can download the RuPay Insurance Bank Declaration Form here.

What are the terms and conditions I need to know of?

All the T&Cs for Metra Trust RuPay Insurance scheme details can be found here here.

For detail information on Metra Trust RuPay Classic Card Insurance scheme, please contact BOC (Bankers on call) +44 7831 065557 or Metra Trust Branch.

Dining and Other Amazing Offers

From food & beverage to shopping for your favourites, avail exciting RuPay debit card offers with every Metra Trust RuPay Classic Debit Card. Check out all the available offers in the link below: 

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Card Services

Tokenisation:

  • Card Tokenisation or Card on File Tokenisation (COFT) is one more step towards securing customer’s card details stored on merchant platforms (website or apps). As per regulator guidelines, merchants are instructed not to store details like card number, CVV & expiry date and should adopt for card tokenization. In case customer doesn’t opt for card Tokenisation, cardholder will be required to input details like card number, CVV and expiry date on every instance

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