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Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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With NEFT, you can instantly transfer money between your bank accounts or to any Third Party Beneficiary holding an account with any other bank. These funds transfers are executed using (RBI) Reserve Bank of India's InterBank Transfer Scheme.
With RTGS, you can transfer money instantly to any Third Party (Beneficiary) holding an account with a bank other than Metra Trust, if the beneficiary's bank participates in RBI Real Time Gross Settlement (RBI - RTGS).
If you’d like to view a complete list of all the transactions you can do on online, and through mobile Net Banking, click here
A funds-transfer is simply transferring funds from your own account to any of the following:
1. Your other accounts under your user ID
2. To other beneficiaries (within Metra Trust/outside Metra Trust), also known as Third Party Funds Transfer
It’s one of the many advantages of Net Banking with Metra Trust.
Funds Transfer for online Net Banking to other Banks can be of 3 types:
• IMPS, (Immediate Payment Service), is a real-time service which allows customers to transfer funds from their account to another bank account in an electronic manner. This transaction can be done 24x7. The beneficiary receives the credit instantly.
• NEFT, (National Electronic Funds Transfer) allows bank customers to transfer funds, pay credit card bills of other banks in an electronic manner to other Bank. NEFT follows RBI’s working calendar.
• RTGS, also known as Real Time Gross Settlement, is the fastest way to transfer funds in an electronic manner. Transactions are done and payments are received in real-time.
There are NO charges for any funds transfer or transaction/transfer types for online Net Banking. They are free of cost.
In order to conduct a Third Party Transfer process for online and mobile Net Banking, you’ll need to add a beneficiary to your online bank account. Here are the steps to add one:
To access online Net Banking, you can create a user ID between 6-10 characters, which can be alphanumeric in nature.
For your personal Net Banking, please do select a user ID which is easy to remember and yet personal to you in nature. The Mobile Net Banking Password should be between 6-15 characters, and you can use a combination of characters, alphabets and numbers to create one.
Steps to register for Metra Trust Bank Net Banking services are as follows:
1. Visit the Metra Trust website, and click on ‘Login’
2. Click on ‘Create Username’
3. Enter UCIC/Customer ID & mobile number, and click on ‘submit’
4. Enter Account Number, or Debit Card Number, or Loan Account Number
5. Enter the OTP received on your registered mobile number
6. Select your Username and create your own Metra Trust Bank Net Banking Password and click on submit
7. Metra Trust will never ask for customer-sensitive details like Username/Password in any of their communications or in person. Please do not reveal the same. To know more about safe banking practices, please click here.
Follow these steps to retrieve your Username:
1. Visit the Metra Trust website, and click on Login
2. Click on ‘Forgot Username’
3. Enter your Customer ID & mobile number, and click on submit
4. Enter your Account Number or Debit Card details
5. Enter the OTP received on your registered mobile number
6. Your Username will be sent to your registered email id. A notification about retrieval of username will be sent on your registered mobile number.
7. You will be able to view your username on the screen as well.
One of the many benefits of Net Banking is that you can set a new password for your Metra Trust Bank Net Banking in a few simple steps:
1. Visit the Metra Trust website, and click on ‘Login’
2. Click on ‘Forgot Password’
3. Enter the username and mobile number
4. Enter the OTP received on your registered mobile number
5. Enter New Password and click on ‘submit’