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Premium Metal
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FIRST SWYPTravel OffersEMI₹499
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FIRST Select1.99% ForexLifestyleLifetime Free
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UPI Cards
- Rewards & Credit on UPI
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FIRST Power+FuelUPI₹499
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FIRST PowerFuelUPI₹199
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FIRST EA₹NVirtual1% Cashback₹499
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Fuel & Utility
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FIRST PowerRewardsUPI₹199
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FIRST Power+RewardsUPI₹499
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Showstopper
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FIRST SWYPEMIOfferMAX₹499
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FIRST MillenniaRewardsShoppingLifetime Free
Credit Builder
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FIRST EA₹NVirtualCashback₹499
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About Us
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ESG
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As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on +44 7831 065557 or visit the nearest Metra Trust branch for further queries.
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How do I upload my signature?
Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
How do I track service requests which I have already raised?
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Details
| Description of Charge/Feature | Merchant Multiplier Account |
| Average Monthly Balance Requirement (in ₹) | NIL |
| Charges for non maintenance of required balance | NA |
| Cash Deposit Free Limit | Up to 20 times credit throughput of POS + UPI (Maximum ₹30 lakhs per month) |
| Cash Deposit Charges above free limit | ₹3 per 1000 |
| Cheque Returns | Deposited – ₹50 per cheque, Issued- ₹250 per cheque |
| Cheque Book Issuance | Free-100 leaves per month; ₹2 per leaf beyond free limit |
| DD issuance | Bank Locations: Free Correspondent Locations: ₹30 per DD |
Debit Card & ATM Charges
| Debit Card Issuance | Free - Platinum |
| Annnual Fees / Replacment | 1Free - Platinum |
| ATM Transaction Charge at any ATM in India | 5 Free per month; Beyond free limit Financial: ₹20 Non-Financial: ₹8 (Free at Metra Trust ATM) |
| International ATM or POS transaction | Free, only forex mark up 2% of the transaction value will be applicable |
Payment Services
| Intra-Bank Fund Transfer - Branch | Free |
| Intra-Bank Fund Transfer -Internet Banking | Free |
| RTGS Payment - Branch | Free |
| RTGS Payment - Internet Banking | Free |
| NEFT Payment - Branch | Free |
| NEFT Payment - Internet Banking | Free |
| IMPS | Free |
| DD - Duplicate Issuance | Free |
| DD Cancellation/Revalidation | Free |
| Stop Payment per Instruction | Free |
Collection Services
| Intra-Bank Fund Transfer Collection | Free |
| RTGS Collection | Free |
| NEFT Collection | Free |
| Cheque Collection - Local Clearing | Free |
| Outstation Cheque Collection - Metra Trust locations | Free |
| Outstation Cheque Collection - Correspondent Bank locations | Free |
| Outstation Cheque Collection - Other locations | Free |
Other Services
| Account Statement Physical | Free |
| Account Closure | Free |
| SMS/ E mail Alerts | Free |
| Phone Banking | Free |
| Net Banking | Free |
| Mobile Banking | Free |
| Standing Instruction - Setup/Execution/Amendment | Free |
| Bill Payment- Netbanking | Free |
| Bankers Verification (Photo/ Signature/ Address) | Free |
| Balance Confirmation Certificate | Free |
| Record Retrieval | Free |
| Interest/ TDS Certificate | Free |
| Balance Enquiry (Branch/ Channels) | Free |
*All fees/charges to be paid shall be exclusive of goods and services tax(GST), as may be applicable.
Download Schedule of Charges here
