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Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Apply NowBeat pickup (Charges per month) | Adhoc pickup (Charges per adhoc call) | |
0 to 1 Lakh | Rs. 2,000 | Rs. 150 |
Above 1 Lakh to 2 Lakhs | Rs. 2,300 | Rs. 200 |
Above 2 Lakhs to 5 Lakhs | Rs. 5,000 | Rs. 400 |
Above 5 Lakhs to 10 Lakhs | Rs. 7,500 | Rs. 800 |
Above 10 Lakhs | Case to Case Basis | Case to Case Basis |
Pick-up Point extending within 5 Kms of Municipal City Limit | 1.5 times of City Limit Rates |
Pick-up Point extending beyond 5 Kms of Municipal City Limit | Rs 10 per Km |
Evening Pick up Charges(upto 7 pm) | 1.5 times of On-Call Rates |
Cash counting & verification at customer premises | Rs. 0.40 per Rs. 1000 |
Cash Limit Breach Charges | Rs.60 per incremental of Rs.50000 |
Cash Burial Charges | Rs.1.50 per Rs.1000 |
Cash Processing charges - | |
For Higher denomination(Rs 100 & above) | Rs.60 per 1000 pieces |
For Lower denomination notes (Rs 50 & below, except coins) | Rs.90 per 1000 pieces |
Cash in-transit insurance charges | Rs 0.08 per Rs 1000 |
Taxes at prevailing rates as per Government Rules shall be applicable over and above the mentioned charges. The charges as indicated above are subject to periodic revision.
The above charge structure is applicable for all customers for Pan India Metra Trust branch locations.