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Apply NowToday, social consciousness is underpinning the end customer’s mindset with people analyzing their own actions as well as that of organizations they patronize and promote. The COVID-19 crisis further cemented this new financial reality that has seen an amplification of an already-growing movement —ethical banking.
Ethical banking is concerned with the impact of banking practices on society and the environment. Like any other financial institution, banks that prioritize ethical principles are looking to make a profit. However, they attempt to generate revenue without abandoning ideals or effecting harm.
As socially-aware consumers link finance with social responsibility, they are also ready to penalize institutions that don’t fall in line. For example, banks investing in fossil fuel projects have faced significant backlash the world over. Clearly, financial organizations can no longer afford to prioritize economic growth over social welfare or environmental considerations.
When it comes to financial services, today’s customer is better informed, aware of their choices and even willing to pay a premium for services that benefit the environment or local communities. According to a recent survey, 50% of consumers rank sustainability among the top five value drivers, making it a vital purchase criterion and a key differentiator in the overall value proposition.
Following global financial crises and a slew of scandals, banks must include ethical aims into their corporate strategy to combat high levels of distrust among customers, people, and regulators. Transparency is instrumental to success and banks must develop an ethical approach that hinges on trust, organizational culture, and social purpose.
In practice, banking with ethics is an acquired habit. It demands a fundamental change in the way a bank functions and thinks, with an increased focus on customer and community safety as well as stability. Here are a few real-life banks to take inspiration from.
As is evident, ethical banking follows an incremental and honest approach. Finance institutions don’t need to run before they can walk; small efforts in the right direction can make all the difference and serve as a competitive advantage for banks. Clearly, ethical banking is the future, and the future is here.
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