Customer Service
Login
Lifetime FREE Credit Card with 10X rewards
-
As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on +44 7831 065557 or visit the nearest Metra Trust branch for further queries.
-
-
Trending
Products
Queries
Select an area for your enquiry
Categories > Tax Related
What kind of Tax payments services are available on Metra Trust net banking platform?
Customer can pay; all direct tax payment services available on the Income tax platform
What kind of GST payments services are available from Metra Trust net banking platform?
Below mentioned GST payment, services are available on the platform
- Central GST (CGST)
- State GST (SGST)
How can the customer make Direct Tax and GST payment through Metra Trust?
Customer can make the transaction through “Direct tax and GST payment” menu option available under “Pay” section of the net banking platform.
Is there any limit for Direct Tax or GST payment?
There is no separate limit for Direct Tax / GST Payment. The limit will be based on Account Level /Entity level as applicable.
How can customer access the beneficiary details?
Beneficiary details can be obtained from the mandate form available on Income tax /GST website. Please click on the below link to understand on how the beneficiary details are generated. Income tax: (https://incometaxindia.gov.in/) GST: (https://payment.gst.gov.in/payment/)
Whether customer need to add the beneficiary on the net banking platform?
Beneficiary is not required to be added on the net banking platform.
From where customer can access/download the user manual for GST and Tax payments?
User manual can be downloaded from the following link - Income tax: (https://incometaxindia.gov.in/) GST: (https://payment.gst.gov.in/payment/)
Customer is not able to see the challan, once the payment is successfully processed from net banking platform?
Customer can connect via. helpline number available on Tax (https://incometaxindia.gov.in/) / GST (https://payment.gst.gov.in/payment/) portal and share the UTR number generated for that transaction
Can bank share the Direct Tax/GST challan on customers Email id?
No, Challan can be downloaded by the customer from the Government website (Direct Tax/ GST)
Whom should the customer connect for Direct Tax challan related query?
Please connect to the customer care of Income Tax department https://incometaxindia.gov.in/
Whom should the customer connect for GST challan related query?
Please connect to the customer care of GST portal https://payment.gst.gov.in/payment/
Are there any set up charges or maintenance fee applicable for the Tax/GST payment solution?
Setup charges or maintenance fee is not applicable for Tax/GST payment.
Get in touch with us
Find other ways to connect with us
