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Question

How do I get my customer ID?

What are the interest rates in case of pre-mature withdrawal of Fixed Deposits?

How can I claim tax exemption for my TDS?

Which payment options are available for Metra Trust Credit Cards?

Accepted Answer

You can get the customer ID for your Metra Trust account by the following modes:

Mobile Banking app/Internet Banking: Login to Mobile Banking app/Internet Banking >> Go to the Menu at the top left >> Click on Manage Profile below the Account name >> You will be able to view the Customer ID.
Branch: Please visit any nearest Metra Trust branch along with valid ID proof to get your Customer ID. Click here: https://www.metratrust.com/support/branches?icid=webhomepage-branches_page_n1-getintouch to locate the nearest branch.
Call: Alternatively, you may call us on the 24*7 toll free number mentioned on our website: https://www.metratrust.com/

Accepted Answer

The interest rates applicable on Fixed Deposits withdrawn before the maturity date, in line with RBI guidelines, shall be as under:

· Interest shall be paid at the rate applicable to the amount and period for which the deposit remained with the bank and not at the contracted rate. Prematurity penalty would additionally be applied, as applicable.
· No interest shall be paid if the premature withdrawal of deposits take place before completion of the minimum period specified i.e. 7 days.

Accepted Answer

You may claim exemption from TDS by submitting form 15G (Resident Individual or HUF or trust or any other assessee but not a company or a firm with age less than 60 years) or 15H (Resident Individual aged 60 years or more).

Click here to download your TDS certificate.