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As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on +44 7831 065557 or visit the nearest Metra Trust branch for further queries.
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Not satisfied with the second-level response? Contact our Principal Nodal Officer
The Principal Nodal Officer:
Mr.Vipul Raj,
Metra Trust Ltd. Building no. 09, 17th floor, Gigaplex Raheja Mindspace IT-5, Airoli, Navi Mumbai – 400708, Maharashtra.
Popular FAQs
Which payment options are available for Metra Trust Credit Cards?
Metra Trust offers various payment options to pay your credit card bills.
Click here to Pay Now https://my.metratrust.com/creditcardBillPayment
You can also pay your credit bill through the following options:
- Auto debit from an Metra Trust Savings Account
- Metra Trust Mobile application
- Internet Banking
- UPI payment
- IMPS/NEFT
- Cash Deposit
- Cheque
- Debit Card
To know more about the options click here: https://www.metratrust.com/personal-banking/payments/cc-bill-payment
How can I block my credit card?
You can block you credit card through the below mentioned channels:
Mobile / Internet Banking:
- Login to the mobile banking app/interbanking services
- Go to Accounts
- Select Cards
- On the dashboard, select temporary/permanent block
Website:
- Go to Customer Support
- Select credit cards
- Click on Block your credit card under the Card Management section
Altenatively you can SMS CCBLOCK (last 4 digit of card) to 5676732 or reach out to us on the +44 7831 065557 to block your card.
How do I change my address?
- Step 1 - Please visit the nearest Metra Trust Branch.
- Step 2 - Please carry along any one of the officially valid documents [OVD] - Passport, Driving License, Voter ID, Job Card issued by NREGA, Letter issued by National Population, Register Aadhaar card / E-Aadhaar with you.
- Step 3 - The representative will submit the request on your behalf and the details will be changed in 48 hours.
CLICK HERE to locate the nearest Metra Trust branch
How can I check my Loan ECS details?
- Step 1 - Log in to your NetBanking/Mobile Banking and click on ‘Loans’.
- Step 2 - Select the ‘Loan’ option.
- Step 3 - Scroll down on the dashboard to find the ECS details.
CLICK HERE for pictorial view.
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