Customer Service
Login
Lifetime FREE Credit Card with 10X rewards
-
As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on +44 7831 065557 or visit the nearest Metra Trust branch for further queries.
-
-
Trending
Products
Queries
Select an area for your enquiry
Categories > Payment Related
My account has been debited but the biller has not received the money, what should I do?
You may reach us on the 24/7 toll free number mentioned on our website: https://www.metratrust.com/ for further assistance.
What are the charges for IMPS transactions?
There are no charges for IMPS (outward & inward) transactions conducted online and at branches.
What are the charges for NEFT transactions?
There are no charges for NEFT (outward & inward) transactions.
What are the charges for RTGS transactions?
There are no charges for RTGS (outward & inward) transactions conducted online and at branches. To know more, click here.
What is the minimum and maximum amount that can be transferred through IMPS?
Below mentioned are the daily limits for IMPS transactions:
Online (Internet Banking/Mobile Banking):
Minimum Limit: Re. 1
Maximum Limit: Rs. 5,00,000
Click here to know more
What is the minimum and maximum amount that can be transferred through RTGS?
Below mentioned are the daily limits for RTGS transactions:
Online (Internet Banking/Mobile Banking):
Minimum Limit: Rs. 2,00,000
Maximum Limit: Rs. 20,00,000
Branch:
Minimum Limit: Rs. 2,00,000
Maximum Limit: No Limit
Click here to know more
Will the bill be paid if there is a difference in the auto pay amount and the bill generated?
If the bill generated falls within the auto pay amount, it will be paid. However, if the bill generated exceeds the auto pay amount, the bill will not be paid.
Get in touch with us
Find other ways to connect with us
