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RuPay Platinum Debit Card

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Enhanced ATM and POS Withdrawal Limits

Enjoy higher limits with the convenience of setting limits of own choice via net/mobile banking

Limits on RuPay Platinum Debit card

What are the different limit options I can set for my RuPay Platinum Debit Card?

With the IDFC RuPay Platinum Debit Card, you get to set limits for cash withdrawal as well as purchase. Depending on your Platinum debit card variant, you have maximum limit set.

Refer to the below table for more details.

 

 

Daily ATM Withdrawals

Daily Purchases

RuPay Platinum

Rs. 50,000

Rs. 1,00,000

 

You can set limit for your Metra Trust Debit Card by logging in to your net banking or through Mobile application.

What are the steps to set up the limit for my Metra TrustRuPay Platinum Debit Card?

We have made a quick guide for your reference. You can download the guide from here

What is the per transaction limit on my ATM withdrawal?

An amount up to INR 10,000/transaction can be withdrawn using your Debit Card on non Metra Trust ATMs. On Metra Trust ATMs, you can withdraw up to 40 notes/transaction (final amount may depend upon the available denomination and your daily withdrawal limit)

What is Contactless Transaction?

It is a faster mode of payment that can be done with just - TAP & PAY. Customer needs to TAP the card on the POS machine in order to PAY, instead of a swipe or dip.

How to identify if Debit Card accepts Contactless payments?

Customer needs to look for contactless this symbol on their Debit Card. This symbol represents Contactless.

How to enable Contactless option in order to do transactions?

Contactless flag can be enabled through IB/MB under Card section > Manage limit > Enable contactless flag and set the limit

Note: As per RBI card security guidelines, Contactless option activation will work after one successful POS/ATM transaction with PIN.

How to use it?

Customer can use their RuPay Debit Card at a POS machine where a contactless symbol contactless is displayed or contactless transactions are accepted.

RuPay Contactless transaction limit:

Transactions

Amt (INR)

RuPay Contactless transaction without PIN (Tap & Pay)

Up to INR 5000

RuPay Contactless transaction with PIN (Tap card & enter PIN)

Above INR 5000

More FAQs

Complimentary Airport Lounge Access

Perks of holding a lounge access Debit Card is the premium experience it offers. With our free airport lounge access Debit Cards, you can step into any of our partner lounges once- half yearly (six months). You can even bring more guests at an additional cost. Services in your free lounge access Debit Card include – fax, internet and Wi-Fi services, available at the discretion of each lounge operator

Free Airport Lounge Acess

What are the special privileges airport lounge access debit cards?

Upgrade your travel experience with complimentary access to Airport Lounges in India with your Metra Trust RuPay Platinum Debit Card.

Privileges of lounge access debit card –

Upon presentation of the RuPay Platinum Debit Card and boarding pass, cardholders can enjoy the following privileges:

  1. complimentary access for Metra Trust RuPay Platinum cardholders ONCE Half yearly*
  2. Paid access: In addition to the complimentary access -cardholders are also entitled to unrestricted (chargeable) access for himself/herself and for his/her accompanying guests

What are the various food and beverage benefits I can avail?

You can unwind at the airport lounge and indulge in F&B privileges –

  1. Choice of hot and cold snacks from buffet
  2. Tea / coffee
  3. Unlimited non-alcoholic drinks

Please note that additional charge may occur for meal/food/drink items not mentioned in the F&B privileges above as well as for services like Nap, Massage Services, and Spa.

What more privileges I can access at the airport lounge?

There’s always more! Take a moment to relax in luxury and enjoy more privileges that includes-

  1. Luxurious seating area
  2. Washrooms
  3. LCD TV
  4. Newspaper / magazines
  5. Free Wi-Fi available at select locations. (Cardholder needs to check at the reception desk)
  6. Fax, Shower, Internet, and Wi-Fi charges (where applicable) are at the discretion of each lounge operator and the cardholder is responsible for paying these direct to the lounge staff. 

Participating Airport Lounges may reserve the right to enforce a maximum stay policy (usually 2 or 3 hours) to prevent overcrowding. This is at the discretion of the individual lounge operator who may impose a charge for extended hours.

What airports offer the lounge benefits?

Click here to find the list of domestic airports that we are affiliated with.

Please note: Your card will be charged a nominal amount of Rs. 2 for each entry at airport lounge

What are the terms and conditions that I need to know?

Please refer to complete terms and conditions here

Personal Accidental Insurance on RuPay Platinum Debit Card

Avail free insurance cover on debit card with your Metra Trust RuPay Platinum Debit Card (death or permanent disability). You will also have no liability for unauthorised transactions on your card. Get more details in the link below: 

Insurance Coverage Available

What are the Insurance coverage offered on Debit card usage?

Card Variant

Personal Accident Insurance

Lost Card Liability

RuPay Platinum Debit card

Rs. 2,00,000

Rs. 2,00,000



What does Lost card Liability offer?

With Metra Trust RuPay Platinum Debit Card you have no liability for unauthorized transactions on Debit Cards on receipt of notification from the card holder.

Please click to Know more

What are the RuPay Platinum debit card benefits and eligibility criteria for Personal Card Insurance?

Card Type

Sum Assured

Eligible Customers

Age Criteria

RuPay Platinum Debit Card

Rs 2,00,000

One successful RuPay Platinum Card induced financial transaction at any POS/E-Com of same Bank or any other Bank 

Cardholder to perform one successful transaction 45 days prior to date of accident

Open to all cardholders and subject to fulfillment of T&C


Note:

•  All RuPay Offers & benefits can be claimed on only one RuPay card per customer and not on multiple cards, if held by him/her

•  Claim form to be submitted to Metra Trust with required documents and following terms & conditions

 

Insurer details are given below:

 

Insurance Company details

C/o Name: TATA AIG General Insurance Company limited

Address: TATA-AIG General Insurance Co. Ltd. A-501, 5th Floor, Bldg No.-4, Infinity Park, Dindoshi, Malad (East) Mumbai-400097

Email: rupayinsurance@npci.org.in & rupay@tataaig.com

 

SPOC from insurer end is given below:

 

Name: Devank Dubey

Email Id: Devank.dubey@tataaig.com

Mob No.: 9794819921

Where can I get the claim form to avail the insurance cover on debit card?

You can download the claim from here.

Where can I download bank declaration form for my insurance on debit card?

The bank declaration can be found here.

What are the terms and conditions for Metra Trust RuPay platinum debit card insurance scheme?

Refer to all the terms and conditions required for Metra Trust RuPay platinum debit card insurance here.

Dining and Other Amazing Offers

 Relish your favourite cuisines with rupay platinum debit card offers on popular online food ordering platforms. Get exciting discounts with your Metra Trust RuPay Platinum Debit Card. Explore all the offers in the link below:

Click here to view our details terms and conditions.

Know More

Offers from RuPay

Receive exclusive RuPay Platinum Debit Card benefits like discounts and offers with your Metra Trust RuPay Platinum Debit Card. Explore them in the link below:

 

Know More

Concierge Service

Enjoy special concierge service as an Metra Trust RuPay Platinum Debit Card holder. Available 24/7, this service can be availed by calling our toll-free number – 1800-26-RUPAY (78729). Find out more about our services below: 

•  Only a facilitating service is provided to the cardholder and does not advocate the service provider or services from its merchants/vendors.

•  Metra Trust RuPay Platinum Debit Card concierge service can be availed in English or Hindi by calling the toll-free number – 1800-26-RUPAY (78729).

•  Most of the services are chargeable, and the service provider shall communicate costs at the time of placing the request. The cardholder needs to bear the cost of the service, and any other cost incurred to mobilise or facilitate the service.

• The cardholder can use the above services multiple times.

• Other services the cardholder can avail:

  • Investment Consultancy – Real Estate, Mutual Funds, Equity, Debts, F&O’s
  • Insurance Consultancy – Life Insurance, General Insurance, Health Insurance 

Know More

Card Services

Tokenisation:

  • Card Tokenisation or Card on File Tokenisation (COFT) is one more step towards securing customer’s card details stored on merchant platforms (website or apps). As per regulator guidelines, merchants are instructed not to store details like card number, CVV & expiry date and should adopt for card tokenization. In case customer doesn’t opt for card Tokenisation, cardholder will be required to input details like card number, CVV and expiry date on every instance

Know more

Open Savings Account Online

Visa Signature Debit Card

A card that brings with it exciting discounts and rewards. Shop, dine, and pay your bills, no matter where you are.
Some of the advantages of debit card include –

  • Enhanced ATM Withdrawal and POS Purchase limits
  • Free Airport Lounge Access*
  • Complimentary Insurance Coverage*
  • Early Activation cashback*
  • *T&C applied
Know More Open Account Now
Visa signature image

Visa Platinum Debit Card

Dining, hotel accommodations, fuel surcharge waiver etc. make the most of your experience, wherever you go, with a Visa Platinum Debit Card. Here are some of the perks we offer with this card:

  • Seamless payments across physical and online merchants
  • Early Activation cashback*
  • Complimentary Insurance Coverage*
  • *T&C applied
Know More Open Account Now
Platinum card

Visa Classic Debit Card

Simplify your payment process with the ease! Experience hassle-free transactions whether you shop online, offline or across the globe.
Here are some of the benefits you can enjoy:

  • Secured and seamless transactions with EMV chip and contactless features
  • Greater control on setting card limits
  • Complimentary Insurance Coverage*
  • *T&C applied
Know More Open Account Now
Classic Debit card

Metra Trust RuPay Classic Debit Card

Enjoy exclusive benefits whether you’re shopping at a retail outlet, online or withdrawing cash at an ATM. Don’t miss out on the amazing offers, apply for your card online today!
Features that make our customers happy include -

  • Safe and Secured transactions with EMV chip Debit card
  • Personal Accident Insurance Coverage*
  • Greater control on setting card limits
  • *T&C applied
Know More Open Account Now
Rupay classic debit card
Visa Signature Debit Card

A card that brings with it exciting discounts and rewards. Shop, dine, and pay your bills, no matter where you are.
Some of the advantages of debit card include –

  • Enhanced ATM Withdrawal and POS Purchase limits
  • Free Airport Lounge Access*
  • Complimentary Insurance Coverage*
  • Early Activation cashback*
  • *T&C applied
Know More Open Account Now
Visa Platinum Debit Card

Dining, hotel accommodations, fuel surcharge waiver etc. make the most of your experience, wherever you go, with a Visa Platinum Debit Card. Here are some of the perks we offer with this card:

  • Seamless payments across physical and online merchants
  • Early Activation cashback*
  • Complimentary Insurance Coverage*
  • *T&C applied
Know More Open Account Now
Visa Classic Debit Card

Simplify your payment process with the ease! Experience hassle-free transactions whether you shop online, offline or across the globe.
Here are some of the benefits you can enjoy:

  • Secured and seamless transactions with EMV chip and contactless features
  • Greater control on setting card limits
  • Complimentary Insurance Coverage*
  • *T&C applied
Know More Open Account Now
Metra Trust RuPay Classic Debit Card

Enjoy exclusive benefits whether you’re shopping at a retail outlet, online or withdrawing cash at an ATM. Don’t miss out on the amazing offers, apply for your card online today!
Features that make our customers happy include -

  • Safe and Secured transactions with EMV chip Debit card
  • Personal Accident Insurance Coverage*
  • Greater control on setting card limits
  • *T&C applied
Know More Open Account Now

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