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  • As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on +44 7831 065557 or visit the nearest Metra Trust branch for further queries.

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Categories > Issue with Transaction Related

My transaction was cancelled and I have refund confirmation from Merchant but there is no refund/credit yet, what should I do?

Please check your recent transactions via the Metra Trust mobile app or internet banking account. If the credit is still not visible, please write to us along with the merchant refund confirmation proof.

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