Two Wheeler Loan Related Customer Service FAQs

Select an area for your enquiry

How long does it take for processing my two wheeler loan?

You may prepay your two wheeler loan by any of the following modes.

Mobile Banking app/Internet Banking: Once logged in Click on 'Loans' >> Click on Pay EMI.
Call: Please reach out to us between 09:30 AM to 06:00 PM on the toll free number mentioned on our website: https://www.metratrust.com/ for further assistance.
Branch: Alternatively, you may also visit any nearest Metra Trust Loan Branch and for assistance of prepayment of your two wheeler loan. To locate your nearest branch, click here: https://www.metratrust.com/support/branches?icid=webhomepage-branches_page_n1-getintouch

How can I foreclose my two wheeler loan?

You may use any one of the below modes to foreclose your two wheeler loan.

Phone: Please reach out to us between 09:30 AM to 06:00 PM on the toll free number mentioned on our website: https://www.metratrust.com/contact-us for further assistance.
Branch: Alternatively, you may also visit any nearest Metra Trust branch and place a request to foreclose your two wheeler loan. To locate your nearest branch, click here: https://www.metratrust.com/support/branches?icid=webhomepage-branches_page_n1-getintouch

Note: Foreclosure will incur a 5% + GST charge & pro rated interest on the pending outstanding amount. For Quick Pay, visit: https://partner.metratrust.com/quickpayfc/Login.aspx

What documents are required to foreclose my two wheeler loan?

There are no documents needed to foreclose your two wheeler loan. For assistance, you may call us between 09:30 am to 06:00 pm on the toll free number mentioned on our website: https://www.metratrust.com/. Alternatively, you may also visit your nearest Metra Trust Loan Branch and place a request to foreclose your two wheeler loan. Click here: https://www.metratrust.com/support/branches?icid=webhomepage-branches_page_n1-getintouch to locate the nearest Loan Branch.