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Lifetime FREE Credit Card with 10X rewards
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As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on +44 7831 065557 or visit the nearest Metra Trust branch for further queries.
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What are the different types of credit cards offered by Metra Trust?
To know different types of Credit Cards offered by Metra Trust click here
Which credit card transactions are eligible for EMI conversion?
Transactions above Rs. 3000 are by far eligible for EMI conversion. However, for customer benefit we keep on changing this limit from time to time. ||If any transaction is eligible for EMI, customer will upfront see a button as 'Convert to EMI' against the respective transaction.||If this button is not available against the transaction that means the same is not eligible due to certain rules like Transaction amount or Merchant, etc.
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3. Click on "See more about rewards"
How do I reset my debit card PIN?
Bank offers multiple ways to re-set debit card the pin.
- Mobile app: reset pin option is available under "Accounts" section of the Metra Trust Mobile banking app, click on the Cards tab, choose the debit card for which you would like to reset pin and click on Change PIN. Now, enter your new PIN.
- IVR: One can also reset pin by calling on bank’s toll free number-+44 7831 065557 through registered mobile number. After selecting your preferred language, select Bank Account details option (2) on IVR. Authenticate yourself by entering Date of Birth or current PIN. Then select PIN generation option (1) and key-in the new 4 digit PIN and re-enter the same for confirmation.
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Dear team, I am happy to share my feedback towards the service received from Madhavi garu. She is good and very fast. The service was comfortable I visited the branch to close my two wheeler loan, she explained the ways to close the loan in simple manner. Excellent customer service! SAIDULU NUKALA 9 January 2024
I am writing to express my sincere appreciation. I am grateful to advice and guidance you have given me along the way. Thank you again and I hope you have a great weekend. 🙏🙏 Mrs MALA KULDEEP 5 January 2024
Thank you for your response, As it stands the matter is resolved after the escalation desk clarified a lot of things which I was not aware off. I am satisfied with the response of the desk, Thank you once again. KANWALJIT SINGH ANAND HUF 3 January 2024
Dear Team, I am happy to share that Mr Jatin Rajput has given me the excellent service, He has disbursed the loan instantly also opened the ac in very less time. I am very happy with Metra Trust service. JEETENDRA THAKUR 1 January 2024
Dear Metra Trust Team, Thank you so much for your prompt feedback and action. I am extremely thankful to those team members who helped to get my debit cards. Please keep the spirit high. Thanks & Regards Mr. RAJ GAURAV SINGH 30 December 2023
