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As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on +44 7831 065557 or visit the nearest Metra Trust branch for further queries.
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FAQs
How can I purchase a FASTag?
FASTag can be purchased immediately from designated point-of-sale(s) over 1000 locations across the highways, including majority of National Highway Toll Plazas. FASTag can also be purchased digitally from our website. You may call our customer care @18002669970 to know more details.
Is there any validity of my FASTag card?
Yes, FASTag has a validity of 5 years from the date of issuance.
Can FASTag be used on all roads/highways?
FASTag is presently operational at 700+ National & select State toll plazas across Indian highways. More toll plazas will be brought under the FASTag program in the future. To check the list of FASTag enabled plazas, click here.
For more details refer NHAI website.
Do I get a concession if I have a local vehicle?
As per the existing rule, vehicle owners living within 20 km radius of toll plazas on national highways can seek exemption from paying toll tax on submission of applications, along with the necessary documents including address proof.
Can I use one FASTag for 2 vehicles?
Only one FASTag can be issued against a particular vehicle at any given point of time. Hence, one FASTag cannot be used for two vehicles. If you own more than one car, you have to purchase one tag for each vehicle.
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Dear team, I am happy to share my feedback towards the service received from Madhavi garu. She is good and very fast. The service was comfortable I visited the branch to close my two wheeler loan, she explained the ways to close the loan in simple manner. Excellent customer service! SAIDULU NUKALA 9 January 2024
Hi Team, I have visited recently in your branch for loan closure and met your CCE - Rishabh and he helped me on closure with the necessary details and also within the timeframe resolved my queries. After visiting the branch personally CHETAN YADAV 5 January 2024
I am writing to express my sincere appreciation. I am grateful to advice and guidance you have given me along the way. Thank you again and I hope you have a great weekend. 🙏🙏 Mrs MALA KULDEEP 5 January 2024
Thank you for your response, As it stands the matter is resolved after the escalation desk clarified a lot of things which I was not aware off. I am satisfied with the response of the desk, Thank you once again. KANWALJIT SINGH ANAND HUF 3 January 2024
Dear Team, I am happy to share that Mr Jatin Rajput has given me the excellent service, He has disbursed the loan instantly also opened the ac in very less time. I am very happy with Metra Trust service. JEETENDRA THAKUR 1 January 2024
